These Terms & Conditions outline the general rules for using the Genetraya website and visiting our car wash location in Bayswater, Western Australia. By accessing our site or using our services on-site, you agree to the points outlined below. These terms are presented to provide clarity and consistency for all visitors.

1. Website Use
The website genetraya.com is intended for general informational purposes only. You may browse the site freely to learn about our services, location, pricing, and contact options. No user registration, payment processing, or account creation is required.

The content of this site, including service descriptions and images, is subject to occasional updates to reflect current offerings and business hours.

2. Accuracy of Information
We aim to ensure that all content on this site is accurate and up to date. However, service availability, pricing, and operational hours may change due to local conditions, holidays, or maintenance. Any specific questions can be directed to our staff via contact form, phone, or in person.

Website content does not serve as a contractual agreement or legal commitment to specific services unless confirmed during an actual visit.

3. Service Scope
All services described on the website are performed at our physical location and are delivered in real time. We do not provide mobile or off-site services. Services are offered as listed and may vary slightly based on vehicle type or environmental conditions at the time of visit.

We reserve the right to adjust service details, pricing, or availability without notice, especially in cases of equipment maintenance or weather conditions.

4. User Conduct
Visitors are expected to use the website respectfully and avoid attempting to disrupt or misuse any features. Communication submitted through the contact form should be clear, courteous, and relevant to the services offered. Abusive or unrelated content may not be responded to.

On-site, customers are expected to follow safety instructions and posted signage to ensure a smooth and safe service experience.

5. Intellectual Property
All written content, photos, graphics, and logos displayed on this website are the property of Genetraya unless otherwise indicated. Reuse or redistribution of content is not permitted without express consent. You may reference or share our public pages informally, but commercial reproduction is not authorised.

6. Service Disclaimer
Services are provided on an as-available basis and may vary depending on operational conditions. While our team follows structured processes, outcomes may differ based on vehicle condition, surface material, or environmental factors. We do not provide guarantees related to appearance, cleanliness duration, or user satisfaction.

7. Contact and Communication
If you have questions about our terms, would like clarification on any information displayed, or wish to speak with our team before your visit, please use the contact details below. We aim to respond during regular business hours.

Contact Information:
Genetraya
📍 19 Burnside St, Bayswater WA 6053, Australia
📞 +61 449 916 120
📧 info@genetraya.com